Welcome
Conflict is inevitable. We are unique individuals with different perspectives and needs. If we could survive completely independently, this would not be an issue. However, we are not hermits. We work together to accomplish tasks, whether completing a large project at work or planning an evening out.
Conflict may be inevitable. Our comfort level with dealing with conflict may not be. We want to avoid messy, time-consuming, emotional interactions. We try to control conflicts by avoiding, giving in, or powermaxing. Relying on any of the above three options to routinely deal with conflict can lead to these results:
- The issue does not get resolved.
- People misunderstand you.
- The relationship is damaged and trust reduced.
When we avoid, give in, or powermax, we waste energy in keeping our guard up, complaining about the unresolved issue, or resenting people we have accomodated. The people around us must also invest energy in remembering to avoid touchy subjects or run for cover when sparks start flying.
This workshop is about learning and strengthening the skills we need to jointly address conflicts and develop solutions that satisfy the interests of all parties and preserve quality working relationships. The more we strengthen our skills, the more we can apply that energy trapped in unproductive conflict more constructively.
Before Registering
Use the menu to the left to:
- Review any course materials and academic prerequisites.
- Check the technical prerequisites for taking an on-line course at CCBC.
- Preview the on-line course materials to help you determine whether this on-line course meets your needs and suits your learning style.
- Take the distance learning assessment tool.
After Registering
- E-mail me immediately so that you can receive important course information.
- Attend the course orientation if possible. The orientation date, time and location will be announced later.
- For help in getting started in an online course for which you are registered, please check the Online Help Desk.
- If you have any questions on how to log in to the passworded portions of an online course for which you are registered, please check the Online Help Desk.